Cookies

This website or its third-party tools process personal data (e.g. browsing data or IP addresses) and use cookies or any other tracking technologies to improve your experience and may use this to show you advertisement on the various ad networks.

What is a cookie?

Cookies are text files with small pieces of data — like a username and password — that are used to identify your computer as you use a computer network. Specific cookies known as HTTP cookies are used to identify specific users and improve your web browsing experience. Data stored in a cookie is created by the server upon your connection. This data is labeled with an ID unique to you and your computer. When the cookie is exchanged between your computer and the network server, the server reads the ID and knows what information to specifically serve to you.

Managing cookies

You have choices about how cookies are used during your visits to our Sites and Mobile Apps. When you access our Sites and Mobile Apps, you are able to opt out of Online Behavioral Advertising which is tailored content and advertising based on your online behavior. Additionally, when you access Sites and Mobile Apps and in compliance with local regulations, you may be presented with a cookie banner where you can opt in to or out of certain cookie categories. You may not opt out of strictly necessary cookies which ensure our Sites and Mobile Apps work properly; however, you may opt in to or opt out of the other cookie categories mentioned above. If you do not make any selections by either clicking the “x” to close the banner or by navigating away from the initial web page, your choices will be captured as opted out of all cookies except strictly necessary cookies. Your choices will be kept for six (6) months, at which point you will be presented with the cookie banner again. You can change your choices at any time within our Sites and Mobile Apps. Please note, if you delete cookies, access our Sites and Mobile Apps from a different device or change web browsers, you may be prompted to make your selections again.

How we use cookies

Standard Trust Finance works to protect your privacy when you use our services. So we have developed a policy for how your personal information will be treated and protected. Keep up to date on changes in privacy policy by visiting our site.

Making sure personal information is accurate

Keeping your personal information accurate and up to date is very important. If your personal information is incomplete, inaccurate or not current, please use the Contact Us option on our Sites and Mobile Apps, or call or write to us at the telephone numbers or appropriate address for changes listed on your account statements, records, online or other account materials. You can also speak to a customer representative at a financial center, your Financial Advisor or account representative.

What types of personal information we collect?

The type of personal information we collect from and about you online will depend on how you interact with us and may include:

Contact Information such as name, mailing address, email address, telephone and mobile number(s)

Account Application information such as credit and income information

Identifiers such as social security number, account number(s), driver's license number (or comparable) or other information that identifies you for ordinary business purposes

Access Authorization such as user ID, alias, PIN and password and security questions and answers

Information from your computer and mobile devices where allowed by individual browsers and/or operating systems, such as:

Unique device identifiers (for example Media Access Control (MAC) and Internet Protocol (IP) addresses)

Browser type, version, language, and display/screen settings Information about how you use and interact with our Sites and Mobile Apps (for example activities on pages visited, links clicked or unique and measurable patterns such as keystrokes, mouse clicks and movements, swipes and gestures)

Communications data, such as your communication preferences and details or the content of your communications with us (e.g., chat messages)

Responses to advertisements on sites and mobile apps where we advertise

Log information such as your search and voice to text queries in the mobile app Search engine referrals Geolocation information with consent (for example ATM or financial center location, fraud prevention)

Social media preference Information to facilitate virtual or in-person event management (for example attendee names, dietary requirements, special assistance needs, and travel details for participants)

What do we use your personal information to?

We may use your personal information for the following purposes:

• To be able to answer questions and inform you about new or changed services

• To send promotional offers such as newsletters and catalogs

• To analyze the information so we can send you relevant marketing offers and information

• To send you surveys that give you the ability to influence supply and services

• To test and improve the systems we use to provide services

• To prevent the abuse or misuse of our services

We will only keep your information for as long as is necessary to perform the above services, or as long as the law requires us to keep them.

Who has access to your personal information?

Standard Trust Finance shares your information in different ways as permitted and required by law. For example, we may share your information with:

Affiliates and other entities in the Standard Trust Finance

Businesses with which we partner to offer products and services for our clients or prospective customers, such as joint marketing partners or bill pay partners Service providers that provide various services to us, such as those we use to help detect and prevent fraud, improve our online services, and to better market and advertise our services to you Other parties when you authorize or direct us to share your information, such as when you use a third-party service to help manage your financial information across various financial institutions or when you transfer funds from Standard Trust Finance

How do we protect your personal information?

To protect personal information from unauthorized access and use, we use security measures that comply with applicable federal and state laws. These measures may include device safeguards and secured files and buildings as well as oversight of our third-party providers to ensure personal information remains confidential and secure. In the event of a data breach, we provide timely notification, in accordance with applicable laws and regulations.

We also recognize the importance of protecting privacy where children are involved. Our Sites and Mobile Apps are not marketed to individuals under the age of 13, and we request that these individuals do not provide personal information through our Sites and Mobile Apps. We do not knowingly collect personal information from children under 13.